Privacy policy.1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Name
Email address
Phone number
Business name
Billing information
Social media or platform account details (if provided for service setup)
1.2 Automatically Collected Information
IP address
Device type
Browser type
Website usage data (pages visited, behavior on site)
Cookies and similar tracking technologies
1.3 Client Business Data
If you hire us for automation, AI, CRM, or marketing services, we may collect:
Customer contact information uploaded by you
POS data and purchase history (if integrated with your systems)
CRM records
Funnel forms, survey submissions, and appointment data
You are responsible for ensuring you have permission to share your customer data with us.
2. SMS Automated Messaging
By providing your phone number to RS Marketing and Consulting or our clients, you consent to receive automated SMS messages, including:
Appointment reminders
Review requests
Marketing promotions
Customer service updates
AI or workflow-generated responses
Your SMS Rights
Message and data rates may apply.
You may opt out at any time by replying “STOP”.
You may request help by replying “HELP”.
We do not sell, rent, or disclose phone numbers to third parties for their own marketing.
SMS Data Usage
We use your phone number solely for:
Delivering messages you opted into
Customer communication
System automations
Service notifications
Your SMS information is stored securely and used only for RS Marketing and Consulting services or on behalf of our clients.
3. How We Use Your Information
We use collected information to:
Provide, operate, and optimize our services
Create and manage customer accounts
Deliver automated and manual SMS messages
Improve AI systems and marketing automations
Conduct analytics and performance tracking
Offer customer support
Process billing and payments
Communicate updates, promotions, and service notices
We do not sell personal information to third parties.
4. Sharing Your Information
We may share your information only in the following situations:
4.1 Service Providers
With trusted partners who help us operate our business, including:
CRM platforms (e.g., GoHighLevel)
SMS gateways
Payment processors
Automation tools (Zapier, Make, etc.)
These parties are contractually obligated to keep your data secure.
4.2 Legal Requirements
We may disclose information if:
Required by law, subpoena, or government request
Necessary to protect safety, rights, or property
4.3 With Your Consent
We may share information for any other purpose if you explicitly permit it.
5. Data Security
We take reasonable administrative, technical, and physical steps to protect your information.
However, no transmission over the internet or digital storage system is fully secure.
You acknowledge that providing personal data comes with inherent risks.
6. Data Retention
We retain data only as long as necessary to:
Provide services
Comply with legal obligations
Support business operations
SMS opt-in data is stored until you opt out.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access personal data we hold
Correct inaccurate information
Request deletion
Opt out of marketing communications
Limit the use of certain data
To exercise these rights, contact us at:
support@rsmarketingandconsulting.com
8. Children's Privacy
Our services are not intended for individuals under 13.
We do not knowingly collect data from children.
9. Third-Party Links
Our website or system integrations may contain links to external websites.
We are not responsible for the privacy practices of external platforms.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Effective Date” will reflect the most recent update.
11. Contact Information
For questions about this Privacy Policy or data practices, contact us:
RS Marketing and Consulting LLC
support@rsmarketingandconsulting.com